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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Business Service Management Fundamentals | - Business Service Management concepts
|
| Sales Opportunities and Customer Engagement | - Sales methodology
|
| Customer Business Challenges | - Identifying customer needs
|
| HP Solution Positioning | - Selling HP BSM solutions
|
| Solution Integration | - Integration within HP software portfolio
|
| HP Business Service Management Portfolio | - HP BSM solution components
|
HP Selling HP Business Service Management Solutions Sample Questions:
What do executive level buyers expect from salespeople when seeking a solution for their business issues?
- A. that they can provide a short and detailed demonstration that clearly shows how to address the business issues
- B. that they can whiteboard the specific solution that will address the specific business issues
- C. that they can clearly show they understand the business issues and can clearly articulate how to resolve them
- D. that they can provide customer case studies for ideas to address the business issues
Correct Answer: C 🗳️
Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
- A. availability monitoring
- B. application quality assurance
- C. performance monitoring
- D. network fault detection and triage
- E. storage space optimization
- F. data usage and backup
Correct Answer: B,C,D 🗳️
Explanation: Only visible for ExamTorrent members. You can sign-up / login (it's free).
Which critical skill must salespeople master for discovery sales conversations that relate to HP BSM solutions?
- A. aligning the personas with the correct solution
- B. presenting a clear solution roadmap
- C. providing proof of concept examples
- D. providing compelling product value statements
Correct Answer: A 🗳️
Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?
- A. Service Health Reporter
- B. Network Automation
- C. Site Scope
- D. Virtual Performance Viewer
Correct Answer: A 🗳️
Explanation: Only visible for ExamTorrent members. You can sign-up / login (it's free).
With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?
- A. director of applications monitoring
- B. director of operations
- C. director of mobile applications
- D. director of performance testing
Correct Answer: A 🗳️
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